Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information — your name and email address provided during sign-in.
• Audio recordings — spoken responses captured during practice sessions for transcription and feedback.
• Session data — interview questions, transcribed answers, and AI-generated feedback.
• Payment information — processed and stored securely by Stripe. We do not store card details.
• Usage data — browser type, device information, and interaction logs for service improvement.

2. How We Use Your Information

We use your information to:

• Provide and operate the mock interview service
• Transcribe your spoken responses and generate AI feedback
• Process payments and maintain billing records
• Improve the quality and accuracy of our service
• Communicate important updates about the service

3. Audio Data

Audio recordings captured during your session are used solely for speech transcription. Audio is processed by our speech recognition provider and is not retained beyond what is necessary to generate your session transcript. We do not use your audio for advertising or share it with third parties beyond what is required to deliver the service.

4. Third-Party Services

We use the following third-party services:

• Stripe — for secure payment processing.
• OpenAI — for generating interview questions and feedback.
• Google — for secure account sign-in.

Each provider has its own privacy policy governing how they handle data. We encourage you to review their policies.

5. Data Retention

We retain your account and session data for as long as your account is active or as needed to provide the service. You may request deletion of your data at any time by contacting us. Audio recordings are not retained after transcription is complete.

6. Data Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Continued use of the service after changes are posted constitutes your acceptance of the revised policy.

9. Contact

If you have any questions or requests regarding this Privacy Policy, please contact us at [email protected].